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Operations Supervisor

Location:Lynn, MA
Salary Range:
Exempt/Non-Exempt:Non-Exempt
Benefits:Comprehensive Benefits Package
Employment Type:Full Time
Department:Transportation
Description:Greater Lynn Senior Services provides a wide range of social services for elders and people with disabilities -- information, transportation, meals, advocacy, homecare, housing, and more--for one reason: to help those 60 and older in Lynn, Lynnfield, Nahant, Saugus and Swampscott live fuller, more independent lives, safely and with dignity.

Position Overview:
The Operations Supervisor is responsible for providing daily supervision of a selected group of drivers. They will supervise the day-to-day operations including but not limited to, on the road inspections, investigations, disciplines, monitoring employee attendance, reporting to the scene of an accident to conduct an assessment, interviewing passengers involved in any incidents and perform employee evaluations. In addition, The Operations Supervisor is responsible for closing the building which includes making sure all drivers have returned from the road, all vehicles have been inspected and parked properly, everyone is out of the building and the building has been locked. This position requires the ability to apply sound supervisory principles and techniques; plan, arrange and prioritize own work; and follow established Agency procedures, policies and practices to keep assigned employees on track. The Operations Supervisor must keep employees informed of all matters relating to their jobs and general interest to the agency. They will maintain records of all assigned employees, including compliments/complaints, passenger/operator reports, attendance and discipline reports.

Qualifications:
Minimum 2 years Para transit experience. Must have strong interpersonal skills and be able to handle situations in a courteous, non-hostile manner. Must have a valid Massachusetts Driverís license. Proficiency in Microsoft Office Suite required.


Hours:
Wednesday- Sunday 5:30pm-2:00am



EOE/AA


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